Get to know us…

Since 1995, IDD Consultants, LLC (formerly TLS) has provided performance gap analysis, instructional design and development, technical writing, project management, and learning facilitation to multiple businesses throughout the Midwest and beyond.  We have grown with the ever-changing adult learning industry, offering blended solutions from traditional instructor-led learning to video-based learning to multiple eLearning options and programs. 

As demand for on target, effective learning grows, we continue to establish and cultivate productive relationships with a network of independent, experienced learning consultants while still holding true to the principles that have guided us for over 25 years.

Our Principles

We provide a comprehensive analysis of your performance issue, considering all relevant factors and logistics before making any recommendations – resulting in more effective, customized learning.

We partner with experienced, professional designers, project managers, and facilitators to produce high quality, competitively-priced learning solutions for our clients.

We offer a flexible workforce, able to quickly respond to your learning need by scaling up or down as appropriate.

We respect your timelines and budgets, as demonstrated by a twenty-year track record of accountability for our project estimates.


Joanne Kenzleiter

Founder and Owner of IDD Consultants, LLC, has over 30 years of experience in instructional design and development.  Joanne is primarily responsible for developing the strategic business plan, overseeing the administration and financial operations of the firm’s proprietary methodologies, and managing projects to stay engaged and continually grow the business.
Rita Boswell
Independent Consultant, has been an instructional designer and project manager for 10 years.  She has an established track record of providing successful learning solutions for financial services clients across all business lines.  Rita’s strengths include organization, time management, and an in-depth understanding of the industry resulting from 15 years of experience at a large Midwestern commercial bank.
Laura Blake
As an independent consultant, Laura leverages sound instructional design methodologies to understand performance gaps and create learning solutions for her clients. She provides project management support to ensure deliverables meet client expectations and are delivered within time and resource parameters. Laura prides herself on building strong, collaborative working relationships with her clients and internal business partners.
Jake Blandino
Jake has over 5 years of experience in instructional design and eLearning development. His analytical skills and commitment to quality ensure all eLearning products are on target for the learner and minimizes customer ?

IDD Consultants, LLC